Where your ₹550 goes when you book a mentor on Jobr

Most platforms show you one price and keep the split to themselves. Here's exactly what happens to your credits from the moment you click Book to the moment your mentor gets paid.

When you pay for a mentorship session on most platforms, you see one number. How much of it reaches the person actually helping you, when they get it, and what happens if the session never happens are usually buried in terms nobody reads.

We'd rather just tell you. Here's what happens to the money, step by step, using a ₹500 session as the example.

At checkout: two lines, not one

The booking screen shows the session fee and the platform fee as separate lines. For a ₹500 session that's ₹500 plus a 10% platform fee of ₹50, so you pay 550 credits. One credit is one rupee.

The ₹500 is the mentor's. The ₹50 is ours. We add our fee on top instead of quietly taking it out of the mentor's rate, so the price a mentor sets is the price they earn.

After you click Book: the money waits

Your 550 credits leave your wallet, but they don't go to the mentor yet. They're held against that booking while it waits for the mentor to confirm the slot.

• If the mentor confirms, you both get a confirmation email. If they have connected their Google Calendar, a Google Meet link is created for you automatically; otherwise they share a link themselves.
• If the mentor declines, all 550 credits go back to your wallet automatically. You don't have to ask for it.
• If you change your mind before the mentor confirms, you can cancel and get all 550 back.

Once a session is confirmed, the mentor has blocked that time for you, so cancelling from that point goes through them rather than a one-click button. If they cancel, you're refunded in full.

After the session: the mentor gets paid

The mentor gets nothing until the session is marked as done, which either of you can do once the session time has passed. At that point, ₹500 lands in their Jobr wallet and the ₹50 platform fee is recorded as ours. Mentors can then request a withdrawal to their UPI.

Nobody gets paid for a session that never happened.

Why we stopped taking UPI for bookings

Early on, students could pay for a session directly over UPI. We switched it off, and bookings are now paid only in credits. That's a little less convenient, and it was deliberate.

A direct UPI payment goes straight to someone, and getting it back if a session falls through means chasing them. Credits let us hold the money in the middle until the session actually happens. They're what makes the automatic refunds above possible. You still top up your wallet over UPI; the payment just doesn't go straight to the mentor anymore.

The same rules for CV reviews

Expert CV reviews work the same way. Your credits are held when you submit, and you get a full refund if you cancel before a reviewer picks it up. Once a reviewer has accepted it, cancelling goes through us. The reviewer earns 90% of the price when they deliver the review, and we keep 10%.

What we haven't figured out yet

Refunds go back to your Jobr wallet as credits, not to your bank account, so they're ready for your next booking. We know that isn't ideal if you were done with the platform. If that's a problem for you, write to us and we'll sort it out by hand while we work on something better.

If anything here doesn't match what you've seen on Jobr, tell us. That's a bug, and we'd like to know about it.